Personal data protection

GENERAL TERMS AND CONDITIONS OF AFFECTBG.COM

SUBJECT

This Document represents the general terms and conditions or terms of use of the electronic store affectbg.com, which govern the rules for use, including the conclusion of a purchase and sale contract with the Seller affectbg.com

II. PROVIDER DATA according to the Electronic Commerce Act and the Consumer Protection Act

"AFFECT EOOD" is a company with its registered office and management address in Bulgaria, Sliven, Stefan Karadzha Blvd. 38 G, with a correspondence address Sliven, Stefan Karadzha Blvd. 38 G e-mail: onlinestore@affectbg.com , tel: 044 66 25 57, UIC 119595552 and VAT identification number in Bulgaria BG 119595552.

1. Personal Data Protection Commission

  1. Address: Sofia, 15 Ivan Evstatiev Geshov Street,
  2. phone: (02) 940 20 46 fax: (02) 940 36 40
  3. Email: kzld@government.bg, kzld@cpdp.bg
  4. Website: cpdp.bg

2. Consumer Protection Commission

  1. Address: 1000 Sofia, “Slaveykov” Square No. 4A, floors 3, 4 and 6,
  2. tel.: 02 / 980 25 24 fax: 02 / 988 42 18 hotline: 0700 111 22
  3. Website: www.kzp.bg

" AFFECT LTD " administers the AFFECT e-shop, in the form of the website affectbg.com, called for short "Seller " and the customers, hereinafter referred to as USERS , of the electronic store "affectbg.com", hereinafter referred to as "AF" .

You can contact AFFECT LTD at the above address, by phone: 044 66 25 57 or e-mail: onlinestore@affectbg.com .

III. CHARACTERISTICS OF AF

Art. 3. AF is an electronic store, accessible at the Internet address affectbg.com, through which Users have the opportunity to conclude contracts for the purchase, sale and delivery of the products offered by AF goods, including the following:

  1. To register and create an account to view AF and use of additional information services;
  2. To make electronic statements in connection with the conclusion or performance of contracts with AF through the page interface AF , available on the Internet;
  3. To conclude contracts for the purchase and sale and delivery of the goods offered by AF ;
  4. To make any payments in connection with the contracts concluded with AF , according to the supported by AF payment methods.
  5. To receive information about new products offered by AF ;
  6. To review the goods, their characteristics, prices and delivery terms;
  7. To be notified of the rights arising from the law primarily through the interface of the website AF on the Internet;

Article 4. The seller delivers the goods and guarantees the rights of Users , as provided for by law, within the framework of good faith, accepted practice, consumer or commercial law criteria and conditions.

Art. 5. (1) Users conclude a contract for the purchase and sale of the goods offered by AF through the interface of The Seller , available on his website at www.affectbg.com or another means of distance communication.

(2) By virtue of the agreements concluded with Users contract for the purchase and sale of goods, The seller undertakes to deliver and transfer ownership of The user of the goods specified by him through the interface.

(3) Users pay to The seller remuneration for the goods delivered according to the conditions set out in AF and these general terms and conditions. The remuneration is in the amount of the price announced by The seller at the address of AF on the Internet.

(4) The seller delivers the requested by Users goods within the terms and conditions set by The seller on the e-shop page and according to these general terms and conditions.

(5) The price for delivery is determined separately and explicitly from the price of the goods.

Art. 6. (1) The User and The seller agree that all statements between them in connection with the conclusion and performance of the purchase and sale contract may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act.

(2) It is assumed that electronic statements made by Users on the site, were carried out by the persons specified in the data provided by The user when registering, if The user has entered the appropriate username and password for access.

  1. USING AN ELECTRONIC STORE AF

Article 7 . (1) To use AF for concluding contracts for the purchase and sale of goods, The user should enter a name and password of his choice for remote access, in cases where the e-store requires registration.

(2) The remote access name and password are determined by The User , by registering electronically on the website of The seller .

(3) By filling in your details and clicking the “Yes, I accept” and “Register” buttons, The user declares that he is familiar with these general terms and conditions, agrees with their content and undertakes to unconditionally comply with them.

(4) The seller confirms the work carried out by The user registration, by sending a letter to a person designated by The user an email address to which information for activating the registration is also sent. The recipient confirms the registration and conclusion of the contract via an electronic reference in the letter notifying him of the completed registration, sent by The seller . After confirmation, an account is created for The user and between him and The supplier contractual relationships arise.

(5) When registering The user undertakes to provide correct and up-to-date data. The user promptly update the data specified in its registration in the event of any change.

(6) In case of registration of The user a profile is used in web social networks or other networks, the party to the contract is the person who is the holder of the profile used for registration in the relevant social or other network. In this case The seller has the right to access the data necessary to identify the The user on the relevant social or other network.

Article 8. (1) The email address provided during initial registration of The User , as well as any subsequent email address used for the exchange of statements between The user and The seller , is a " Primary Email Address " within the meaning of these general terms and conditions. The user has the right to change his/her Primary contact email address .

(2) Upon receipt of a request to change the The main contact email address , The seller sends a request for confirmation of the change. The confirmation request is sent by The seller to the one indicated by The user new Primary contact email address .

(3) The change of Primary contact email address is carried out after confirmation by The User , expressed by a reference contained in the confirmation request sent by The seller to the one indicated by The user new Primary contact email address .

(4) The seller inform The user about the change made, via an email sent to the person specified by User's Primary Contact Email Address before making its change under paragraph 2.

(5) The seller is not responsible for The user for unauthorized change of The primary contact email address .

(6) The seller may require from The user the use of Primary contact email address in specific cases.

  1. TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE AND SALES AGREEMENT

Art. 9. (1) Users mainly use the interface of the page The Seller , to conclude contracts for the purchase and sale of the goods offered by The seller goods in AF .

(2) The contract is concluded in Bulgarian.

(3) The contract between The seller and The user represents these general terms and conditions, available at the address here

(4) Party to the contract with The seller is The user according to the data provided during registration and contained in the personal profile of The User . For the avoidance of doubt, these are the details with which an account was created when The seller .

(5) The seller includes in the interface of its website technical means for identifying and correcting errors when entering information before the statement for concluding the contract is made.

(6) This contract is considered concluded from the moment of registration of The user at The Seller . The contract for the purchase and sale of goods is considered concluded from the moment of its application by The user through the interface of The seller .

(7) For the conclusion of this contract and for the conclusion of the contract for the purchase and sale of goods, The seller explicitly informs The user appropriately by electronic means.

(8) The statement of conclusion of the contract and the confirmation of its receipt are considered to have been received when their addressees have the opportunity to access them.

(9) The seller delivers the goods to the person named by Users address and is not responsible in the event that the addresses specified by Users data is incorrect or misleading.

Article 10. Users conclude the purchase and sale contract with The seller according to the following procedure:

(1) Registering in AF and providing the necessary data, if The user no registration yet in AF ;

(2) Logging into the system to place orders AF by identifying with a name and password;

(3) Selecting one or more of the offered goods on AF and adding them to a list of items to buy;

(4) Providing data for delivery;

(5) Choice of method and time for payment of the price.

(6) Order confirmation;

  1. SPECIAL DUTIES OF The seller .

CONSUMER PROTECTION

Article 11. The rules of this Section VI of these general terms and conditions apply to Users for whom, according to the data provided for the conclusion of the purchase and sale contract or upon registration in AF , it can be concluded that they are consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.

Article 12. (1) The main characteristics of the goods offered by The seller are specified in the profile of each product on the website AF .

(2) The price of goods, including all taxes, is determined by The seller in the profile of each product on the website AF .

(3) The value of postal and transport costs not included in the price of the goods is determined by The seller and is provided as information to Users at one of the following times before the conclusion of the contract:

– In the profile of each of the products on the website The seller on AF ;

– When selecting the goods for concluding the purchase and sale contract;

(4) The method of payment, delivery and performance of the contract is determined in these general terms and conditions, as well as the information provided to The user on the website of The seller .

(5) The information provided to Users under this article is current at the time of its visualization on the website of The seller on AF before the conclusion of the purchase and sale contract.

(6) The seller necessarily indicates the terms of delivery of individual goods on the website AF .

(7) The seller indicates, before concluding the contract, the total value of the order for all goods contained therein.

Article 13. (1) The user agrees that The seller has the right to accept advance payment for contracts concluded with the consumer for the purchase and sale of goods and their delivery.

(2) The user independently chooses whether to pay The seller the price of delivery of the goods before or at the time of their delivery.

Article 14. (1) The consumer has the right, without owing compensation or penalty and without giving a reason, to withdraw from the concluded contract within 7 working days from the date of receipt of the goods.

(2) The right of withdrawal under paragraph 1 does not apply in the following cases:

– for the supply of goods and provision of services whose price depends on fluctuations in the financial markets, which The seller is unable to control;

– for the delivery of goods made according to the consumer's requirements or upon his individual order;

– for the delivery of goods which, due to their nature, are consumable or cannot be returned or are subject to rapid deterioration, or there is a risk of deterioration of their quality characteristics, including perfumery and cosmetic products;

– for the delivery of audio and video recordings or software products printed by the user;

– for delivery of newspapers, magazines and other periodicals;

(3) When The seller has not fulfilled his obligations to provide information, as defined in Art. 54 of the Consumer Protection Act, the consumer has the right to withdraw from the concluded contract within a period of three months, counting from the date of receipt of the goods. When the information under this paragraph is provided to the consumer within the withdrawal period, the same shall begin to run from the date of its provision.

(4) In the event that the consumer exercises his right of withdrawal under paragraph 1, The seller is obliged to reimburse the consumer in full the amounts paid by him no later than 30 calendar days from the date on which the consumer exercised his right of withdrawal from the concluded contract. The costs of returning the goods are deducted from the amount paid by the consumer under the contract, unless the consumer has returned the goods at his own expense and has notified him of this. The seller .

(5) The user undertakes to store the information received from The seller goods, their quality and safety during the period under paragraph 1.

Article 15. (1) The delivery period of the goods and the starting point from which it runs is determined for each good separately upon conclusion of the contract with the consumer through the website of The seller on AF , unless the goods are ordered in one delivery.

(2) In case the user and The seller have not set a delivery time, the delivery time of the goods is 30 working days, starting from the date following the sending of the order to the consumer. The seller through the website of The seller AF .

(3) If The seller cannot fulfill the contract due to not having the ordered goods, he is obliged to notify the consumer of this and refund the amounts paid by him within 30 working days from the date on which The seller should have fulfilled its obligation under the contract.

(4) In the cases under paragraph 3, The seller has the right to deliver goods of the same quality and price to the consumer. The seller notifies the consumer electronically about the change in the performance of the contract.

(5) In case of exercising the right to withdraw from the supply contract under paragraph 4, the costs of returning the goods are at the expense of The seller .

Article 16. (1) The seller transfers the goods to the consumer after verifying the fulfillment of the requirements and the existence of the circumstances under Article 61 of the Consumer Protection Act.

(2) The user and The seller certify the circumstances under paragraph 1 in writing at the time of delivery by means of a handwritten signature, unless otherwise agreed.

(3) The user and The seller agree that the requirements under para. 1 and art. 61 of the Consumer Protection Act will be met if the verification is carried out by a person who, according to the circumstances, can be concluded to be the one who will transmit the information to the consumer - a party to the contract.

VII. OTHER CONDITIONS

Article 17. (1) The seller delivers and hands over the goods to The user within the period specified when concluding the contract.

(2) If the term under paragraph 1 is not explicitly agreed upon between the parties when concluding the contract, The seller delivers and hands over the goods within a reasonable time, but no later than 2 months.

 

Art. 18. The User must inspect the goods at the time of delivery and handover from The seller and if it does not meet the requirements, notify immediately The seller .

VIII. PROTECTION OF PERSONAL DATA

Article 19. (1) The seller takes measures to protect the personal data of The user according to the Personal Data Protection Act.

(2) For reasons of security of personal data of Users , The seller will only send the data to the e-mail address that was specified by Users at the time of registration.

(3) The seller adopts and announces on its website a Personal Data Protection Policy, available at …………..

Article 20. (1) At any moment, The seller has the right to demand from The user to identify themselves and verify the authenticity of each of the circumstances and personal data declared during registration.

(2) In case for some reason The user has forgotten or lost his/her username and password, The seller has the right to apply the announced “Procedure for lost or forgotten names and passwords”, available at: My profile

  1. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS

Article 21. (1) These general terms and conditions may be amended by The Seller , of which the latter will notify in an appropriate manner all Users on AF who have registration.

(2) The seller and The user agree that any additions and amendments to these general terms and conditions will be effective for The user after explicit notification by The seller and if The user did not state within the 14-day period provided to him that he rejected them.

(3) The User agrees that all statements of The Seller , in connection with the amendment of these general terms and conditions, will be sent to the e-mail address specified by The user , upon registration. The user agrees that e-mails sent pursuant to this article do not need to be signed with an electronic signature to be effective against him.

Article 22. The seller publishes these general terms and conditions at general terms and conditions , together with all amendments and supplements thereto.

  1. TERMINATION

 

Article 23. These general terms and conditions and the contract of The user with The seller are terminated in the following cases:

  • upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
  • by mutual consent of the parties in writing;
  • unilaterally, with notice from either party in the event of failure to fulfill the obligations of the other party;
  • in the event of objective impossibility of one of the parties to the contract to fulfill its obligations;
  • upon seizure or sealing of equipment by government authorities;
  • in the event of deletion of the registration of The user on the website of AF . In this case, the concluded but unfulfilled purchase and sale contracts remain in force and are subject to execution;
  • in case of exercising the right of withdrawal pursuant to Art. 55, para. 1 of the Consumer Protection Act.

XII. OTHER CONDITIONS

Article 24. The possible invalidity of any of the provisions of these general terms and conditions will not result in the invalidity of the entire contract.

Article 25. For issues not settled in this contract, related to the implementation and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.

Article 26. All disputes between the parties under this contract will be resolved by the competent court or the Consumer Protection Commission.

Article 27. These general terms and conditions shall apply to all Users of 20.06.2018